FAQs

We are located in Bondi Junction, one minute from Westfield.

We are an online retailer, providing delivery and pick-up services from our Bondi Junction premises.

We deliver 7 Days between 11am and 2pm.

Next Day Delivery available on all balloons through our website if ordered before 8pm.
2 Day Delivery for Balloon Arches, Walls and Birthday Packages.
• Same Day Delivery can be arranged. Please contact us or call 0404 689 766.

To organise delivery outside these hours, please contact us.

We deliver across Sydney from $15. See Delivery Zone Map. If you are outside of this area, please Contact Us to arrange delivery.

Yes! Pick-up is available everyday between 9am-5pm from our premises in Bondi Junction, one minute from Westfield.

Address details will be provided in email confirmation.

Yes! all our balloons are inflated the day of your delivery or pick-up.
We don't sell uninflated balloons.

All balloons (except ceiling balloons) come with a weight and ribbon.

A latex balloon will float from 8 to 12 hours.*
A foil balloon will float from 2 to 5 days.
We indicate in each product’s description whether the balloon is latex or foil.

*Hi-Float can be applied to increase balloon float time. It is a liquid gel treatment that increases float time to between 1 to 2 days. When ordering online, please contact us if required.

All our balloons come in bags. Whether you're collecting from our studio or having them delivered inflated to your door, you simply need to remove them from their bag and they're ready to be enjoyed instantly.

Balloon Care Tips - to maximise balloon life:

Tip #1: Don’t put your balloons in a hot car.
Tip #2: Keep your balloons at a constant room temperature - avoid heaters, air conditioning units etc.
Tip #3: Take your balloons out of the balloon bag as soon as you reach your venue, and be careful as ribbons can become entangled during transport.
Tip #4: Be careful of sharp objects and edges / corners of walls to avoid puncturing balloons.
Tip #5: Order balloons as close to your event as possible to avoid deflating.

Helium is perfectly safe in balloons, however breathing helium is dangerous and can result in asphyxiation. Do not inhale the helium from balloons.

Children and pets should not be left unaccompanied around balloons. Latex balloons, either popped or whole, present a choking hazard for small children and they can become entangled in the ribbons.

Yes! Both our latex and foil balloons are environmentally friendly.

Latex balloons are made from a sustainable natural product, and are fully biodegradable.
They are sourced from rubber from the Hevea tree. Our balloons are procured from manufacturers who source their balloons from sustainable Rain Forest Alliance Certified plantations.

Foil Balloons are made with nylon that has a metallic coating and are fully recyclable. Please ensure to dispose of them with your recyclable plastics so they can be repurposed.